Shipping Policy


  1. What are the conditions for Cash on Delivery (COD) payment?

You can pay through Cash on Delivery (COD) for transactions up to Rs. 25,000. Once all items you wish to purchase have been added to your cart, follow the steps below to pay with COD:

  • Click ‘Proceed to Checkout’.
  • Fill in the ‘Billing Information’ and ‘Shipping Method’ forms.
  • In the Payment Information form, select “Cash on Delivery”.
  • Click on “Confirm Now.” Note your Order Number which will be provided to you at the “Thank You” page.
  • Your package will be delivered via courier.
  • You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase
  1. Are there any additional charges for cash on delivery ?

There are no additional charges for Cash on Delivery.

  1. In how many destinations is this service available?

The COD service is available all over Pakistan.

  1. If there are multiple items ordered, will they be delivered at the same time? If not, then will the payment be in portions or otherwise?

In cases where multiple items are ordered, typically we ship all the items in one package. The payment for the order will always be in full at the time of delivery. Customers will be notified in case of any exceptions, and payments will be adjusted accordingly.

  1. Do shipping charges vary with the weight?

As per courier arrangements, the cost of shipping increases with the weight of the order.

  1. Product are used or not?

Yes, we deal in used items but we categorize them accordingly most of our items are almost unused and 100% branded.

  1. Can we check the product on the time of delivery?

Yes, you can check the product before paying for that product.


What is delivery time?

Order delivery takes 3-5 days, depending on the size and availability of the product. Orders are processed before 1 PM on a working day and are generally scheduled for delivery the following working day.

What are the delivery charges?

Free delivery on all orders worth PKR 3,500 or above. Flat shipping rate is Rs. 250.

How do I check my delivery status?

All items sold on Thrift Zone are delivered through reputed courier partners. Once dispatched, you will be provided a Tracking ID for your order through email. You may also check the status of your order on our website with the help of the Order ID provided to you at the time of order placement.

What information should I input when ordering?

Our online ordering system will ask for all the important information you should submit.

Can I cancel my order?

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product.